AI agents with PagerDuty webhooks

Receive PagerDuty webhooks on Trigger.dev and use them to start, resume or message your AI agents.

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What you can do with PagerDuty webhooks

Start an agent

PagerDuty events can start a new agent run. For example, an agent that investigates every PagerDuty incident.

Resume an agent

An agent can pause until the PagerDuty event it needs arrives, for up to 90 days, and costs nothing while it waits.

Message an agent

PagerDuty events can land in a running agent's conversation, so it acts on them with full context.

Events you can receive from PagerDuty

Some of the events PagerDuty sends. Your agent can filter on any of them.

View all events
incident.triggered

Incident triggered

incident.acknowledged

Incident acknowledged

incident.escalated

Incident escalated

incident.reassigned

Incident reassigned

incident.resolved

Incident resolved

Example

An agent that investigates every PagerDuty incident

import { webhook, webhooks } from "@trigger.dev/sdk";


export const pagerduty = webhooks.endpoint.define({
  id: "pagerduty",
  source: webhooks.pagerduty(),
});


export const pagerdutyEvents = webhook({
  id: "pagerduty-events",
  endpoint: pagerduty,
  filter: "event.event.event_type == 'incident.triggered'",
  onEvent: async ({ event }) => {
    // Start, resume or message your agent with the event
    console.log(event);
  },
});

Handled for you

Docs

Verified for you

webhooks.pagerduty() checks the X-PagerDuty-Signature header on every request. Bad requests are rejected before anything runs.

Retries don't run twice

Retries are matched on the x-webhook-id header, so a retried webhook doesn't start a second run.

Filter before anything runs

Only the PagerDuty events you care about start a run. Filtered webhooks use no compute.

See every delivery

Every webhook is recorded with its payload, headers and the agents it reached, so you can debug it and replay it.

Get started

  1. 1

    Set up the agent

    Copy the starter prompt into your coding agent, like Claude Code, Cursor or Codex. It creates a Trigger.dev project and adds the webhook endpoint. Prefer to write it yourself? Start from the example above.

  2. 2

    Add the webhook in PagerDuty

    Deploy your project, or run trigger dev, and the endpoint appears on the Webhooks page of the Trigger.dev dashboard with its URL. Add that URL in PagerDuty's webhook settings and pick the events you need. The endpoint's Copy setup prompt button gives your coding agent the exact steps.

  3. 3

    Add a signing secret

    On the endpoint's page in the Trigger.dev dashboard, choose Generate secret. Then paste it into PagerDuty's webhook settings, so Trigger.dev can check every request really came from PagerDuty.

  4. 4

    Try it

    Send a test event from PagerDuty, or use the endpoint's Test tab. It appears on the endpoint's Deliveries tab, with the agents it reached.

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Ready to build with PagerDuty webhooks?

Declare an endpoint, deploy, and paste the URL into your provider.

Get started for free